Why SMF Training Solutions?

"The organizations that succeed today are those that have developed the capacity to truly know what customers want. In this demanding environment, the role of the customer service representative takes on increasing significance. It is those employees who interact day after day with customers who are the organization in the customers' eyes. They form the vital link to the customer, becoming a means by which the organization can build lasting customer relationships."


“Excellent training. This course should be made mandatory for all Customer Service Representatives working in the Commonwealth of Boston.”

John R
Boston DOR / Child Support Enforcement

Contact Us

SMF Training Solutions
10 Woodcrest Drive
Cumberland, RI 02864


Email Us