Why SMF Training Solutions?

"The organizations that succeed today are those that have developed the capacity to truly know what customers want. In this demanding environment, the role of the customer service representative takes on increasing significance. It is those employees who interact day after day with customers who are the organization in the customers' eyes. They form the vital link to the customer, becoming a means by which the organization can build lasting customer relationships."


“Sue did an excellent job with this presentation! She made it fun and interesting at the same time.”

Marilyn P.
Beth Israel Deaconess Physicians Group

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SMF Training Solutions
10 Woodcrest Drive
Cumberland, RI 02864


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